Wednesday, August 12th, 2020

Tips to improve your online customer service

When running an ecommerce site, customer service can be challenging, because of the lack of face-to-face communications; especially if you're dealing with high volumes of traffic. We have listed a few tips to improve...

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Business broadband vs. residential broadband

Monday, August 10th, 2020

Business broadband vs. residential broadband

If you run a business or the Internet is an essential tool for your company, you should already know how vital it is to have a reliable broadband connection. We are listing the main differences between residential and...

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Is Cloud Communications the right choice for my organisation?

Friday, July 17th, 2020

Is Cloud Communications the right choice for my organisation?

The cloud is revolutionising the business communications landscape, enabling small business to move away from their physical phone systems, eliminating telephone lines and opening up new opportunities by providingaccess...

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How to choose the right videoconferncing app for your business.

Monday, June 29th, 2020

How to choose the right video conferencing app for your business

Video conferencing and video meetings are a must in today's business environment. Video conferencing software facilitates online communication for meetings and seminars, incorporating different features such as chat,...

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Teleworking, the challenge for businesses facing the Coronavirus

Wednesday, March 4th, 2020

Teleworking, the challenge for businesses facing the Coronavirus

Epidemics may change the way we work. The coronavirus has increased the level of teleworking within organisations, mostly due to the vast majority of quarantine citizens unable to attend to their workplace due to the risk...

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Get the most from Call Recording

Monday, February 17th, 2020

How to get the most from call recording?

Call recording is used by the majority of today's businesses, particularly those with a strong customer-facing presence. Knowing ways to use it to improve your overall business activity will let you use it to best...

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Visit to the IBM Think 2019 Conference

Monday, November 11th, 2019

Visit to the IBM Think 2019 Conference

Last month Digitel attended a yearly IBM event on AI taking place in the heart of London. We are IBM partners, working with the IBM Watson platform to deliver our Temovi AI Chatbot and Digital Cognitive Agent (DCA) apps....

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