Design & Specification

Our System Design service allows our customers access to experts in many fields, including Telephone Systems, Data Networking and a whole host of related products.

There is no charge for this service. Our primary objective is to see that our customers receive the right, cost effective solution to meet their requirements.

So regardless of whether you are a small company or large corporation, we can provide the total solution, not just one or two component parts.

It may be that your best option is to integrate your telephone system with your computer network, or employ some of the latest developments in converged communications, such as Voice over Internet Protocol (VoIP) which allows you to use your company's LAN for both voice and data.

The latest soft-phones are as robust as hardware telephones and have all the features of digital key handsets. we can supply a large selection of computer and networking equipment, whilst our System Design consultants guide you through the maze of options.

We can complement your internal network with equally flexible external lines and call plans, from single analogue lines to the new SIP trunks which extend the reach of IP handsets and allow the connection of two sites across the internet via a secure, robust Ethernet link.

Our system designers work across the boundaries to create a design that supports any special needs of your company, such as cordless phones for a factory floor setting, or system integrated mobiles for road warriors or delivery staff. We can even set up hosted web space with a domain name and mail server.

A huge array of features are also available, both as components of a converged telephone system, and as services provided from the cloud. Standard telephony features, such as call hold, call transfer and do not disturb and system level functions such as call recording and auto-attendant.

There are also new converged features like 'one number follow' (where the same number rings your desk or mobile depending on where you are), click-to-call or voice-mail to e-mail. The design team can guide you to the correct features for your business, without any fuss or unnecessary bells and whistles.