Guest Satisfaction

Great communication is the lifeblood of any hotel and helps your team to deliver great service. Guests are also looking for quick and easy access to all of the hotels facilities and a combination of phone, TV and easy wifi access to provide your guests with all of the information they need.

Find out More...

Staff Training

With high staff turnover and limited available training time there is a great need for systems, processes and technology that is intuitive and easy to use. Equipping your team to excel at every opportunity is key to success.

Find out More...

Handling Customer Enquiries

With the power of word of mouth and online opinion sharing your best customers are also your best sales channels. Make sure they have something good to report by handling their enquiries efficiently and effectively. Our platform ensure the incoming calls are prioritised and handled by the best member of your team.

Find out More...

Increase Your Revenues

Value added hotel services can be easily accessed throughout the hotel. Prioritise calls from preferred guests or from the concierge floor. Enhance meeting and conference services by providing guests with a link between their guestroom and their mobile phone with mobile extension.

Find out More...

Reduce Operational Costs

iPECS can reduce major cost areas with a single IP network to manage your voice and data needs; and call costs using SIP connectivity. iPECS modular architecture means you can deploy the physical technology as you require avoiding expensive cabling and network operator restrictions.

Find out More...

Building Customer Relationships

Returning guests can be one of the single biggest contributors to profitability and are an essential part of the mix in any hotel occupancy plan. Making guests feel at home and welcoming them back as old friends is the first stage in building great customer relationships.

Find out More...

Mobility

Connected travellers can be better informed on aspects of your hotel and offers than your own team are if you don't equip them with the right tools to stay connected. In most hotels over 80% of the team is mobile and require different access solutions than just a desk based phone.

Find out More...